Natalie Serrag
Fort Collins, CO
Professional summary
Speech, Language & Hearing Sciences graduate and former Head Teacher with experience supporting children’s learning, communication, social-emotional development, and daily classroom routines. Skilled in classroom management, improving/developing systems, relationship-building, collaboration with families and multidisciplinary professionals, and adapting to each individual child.
Work experience
Barista / Bartender / Cashier
June 2026–Present
Silver Grill | Fort Collins, CO
- Prepare coffee and alcoholic beverages, deliver drinks, and assist guests. Process payments, take to-go orders, and answer phone calls while balancing beverage preparation and guest service simultaneously.
- Design systems to support an efficient workflow and train new employees to meet consistent high expectations of service.
Head Teacher
August 2024–May 2026
Basic Beginnings | Laramie, WY
- Led a classroom of up to 15 children ages 1–5, establishing daily routines and a safe, engaging environment that supported learning across multiple developmental stages.
- Planned and facilitated developmentally appropriate activities, play-based learning, and daily classroom experiences for the children.
- Helped develop safety protocols and trained classroom staff to maintain consistent routines, expectations, and supervision.
- Guided classroom behavior, daily transitions, social-emotional learning, and emotional regulation while adapting to support the needs of each unique child.
- Collaborated with families, foster/adoptive parents, administrators, DFS staff, SLPs/SLPAs, OTs, and audiologists to support children's development and communicate progress.
Research Assistant
January 2023–May 2024
University of Wyoming | Laramie, WY
- Worked independently and with undergraduate researchers under faculty supervision to study /r/ production and tongue placement.
- Transcribed over 400-word prompts into the International Phonetic Alphabet (IPA) and manually programmed them into data collection software.
- Coordinated participant scheduling, fitted personal microphones, and troubleshot technical issues during research sessions.
- Operated a handheld ultrasound to capture video of tongue movement during /r/ production in different speech contexts.
Childcare Provider
2013–2021
Various Families
- Provided consistent care for children ages 3month to 11 years. Built trusting relationships with families through reliable care and communication.
Education
Speech, Language and Hearing Sciences B.S.
August 2025
University of Wyoming | Laramie, WY
Core skills
- Classroom management
- Child development
- Play-based learning
- Family communication
- Team collaboration
- Staff training
- IPA transcription
- Data collection
- Creative problem solving
- Technical troubleshooting
- Conflict Resolution
- Lesson Planning